Gaming Childhood® Returns Policy

Overview

Gaming Childhood® is committed to delivering high quality products and a reliable customer experience. Every item is carefully prepared before dispatch to ensure it reaches you in excellent condition. If something is not right with your order, we will work with you to resolve the issue quickly and fairly.

This policy outlines how we handle returns, replacements, and assessments of faulty items to ensure transparency and consistency across all orders.

Faulty or Mis Described Items

We accept returns for items that arrive faulty, damaged, or not as described. These situations will be reviewed carefully by our team.

If you believe your item is faulty, please contact us within 30 days of receiving your order. Once the issue has been reviewed and confirmed, we will arrange either a replacement or a refund to your original payment method.

To begin a faulty item return, please reach out to us using the contact form on our website. Providing photographs and a clear explanation will help us process your request faster.

Return Shipping Costs

If an item is confirmed to be faulty or not as described, Gaming Childhood® will cover the cost of return shipping. We will provide instructions on how to return the item using an approved method.

Condition Requirements

Any item returned to us for assessment must meet the following condition standards

• unused and unworn
• unwashed
• free from marks, odours, or signs of wear
• in the same condition as received
• with original tags and packaging where applicable

Items that do not meet these standards may not be eligible for replacement or refund following assessment.

Your Rights

Nothing in this policy removes or limits the rights you already hold as a customer. This policy simply explains how Gaming Childhood® handles returns and replacement requests so expectations are clear before placing an order.

Need Help

If you have a question about a return or need support with an order issue, please contact us using the form on our website. A member of our team will get back to you as soon as possible.